Work Experience
GroupM | New York, NY | Hybrid
Group Director, Talent Strategist | August 2023 - Present
Tasked with setting the tone and direction in a newly created role, designed to elevate the EssenceMediacom talent proposition for our people and clients. The solutions architect between business needs and Centers of Value in GroupM. Working to solve both present and future challenges, creating holistic strategies and solutions, and partnering effectively with our specialist talent functions and business leaders alike across the global business.
Strategic Advisory: Serves as a trusted consultant to 10+ Executives, delivering bespoke talent solutions that directly address their unique challenges and contribute to the success of 30+ client teams, supporting 500+ employees across the global business
Elevating Talent: Drives learning & development initiatives to realize the employee value proposition, aligning business imperatives with training and coaching programs, resulting in improved employee engagement, retention and enhanced work output
Cultivating Performance Culture: Champions a high-performance culture through quarterly talent assessments, annual goal setting and 360 reviews, partnering with subject matter authorities to deliver measurable improvements in employee satisfaction and productivity
Data-Driven Insights: Utilizes employee and client survey metrics to identify key areas of focus for annual and quarterly strategic goal setting, influence decision making and deliver solution-oriented results to tackle real problems in real time
Roadmap & Systems Architect: Owns and conducts annual talent team offsite focused on: three distinct areas: building connection, reflection and roadmap architecture and introspection and intention setting
Change Management: Leads organizational change across the enterprise, collaborating with client leaders and discipline leads to foster a culture of agility and innovation while being a safe space for employees at all levels experiencing change fatigue during turbulent times
Strong Leadership: Manages a team of Director-level HR Business Partners and HR Generalists, steadfast resource to peers across agencies and disciplines, providing transparency, candor,
guidance and support, as evidenced by outstanding upward and peer reviews
Mental Health Ally: Trained as a WPP ‘Mental Health Ally’, providing care to colleagues and promoting a culture of wellbeing and mental health awareness within the organization
DE&I Advocacy: Champions Diversity, Equity, and Inclusion (DE&I) at all organizational tiers, ensuring DE&I principles are ingrained in all aspects of the business and drive a more inclusive and equitable workplace
AI-Driven Efficiency: Leverages ‘WPPOpen’, an industry-leading proprietary tool, to automate administrative tasks, streamline workflows, and increase overall team productivity, enhancing operational efficiency and reducing manual workload by 20% ytd
Away | New York, NY | Hybrid
Director, People Partnership | May 2021 - May 2023
Brought on board to build and optimize a team of People Partners to construct and drive a strategic people agenda across all business functions alongside senior leadership in a high-growth organization. Left the business due to a ≈ 8% reduction in force.
Partnered closely with Executives and Senior Leadership Team to create multipliers of our key people strategy pillars, focusing on recruiting, retention, engagement, recognition, talent/performance management, and DEIB
Employed a deep understanding of the business to build trust with ELT/SLT and acted as a thought leader on people and organizational strategy, including long range workforce planning
Scaled and led the People Partner (HRBP) team, empowered them to accelerate a culture of innovation and development while providing 350+ corporate employees, plus a global retail fleet with 10+ locations, with the tools they needed to be successful.
Coached business leaders and partnered with the legal team on escalated employee relations matters including corporate performance management and loss prevention at our retail locations
As a member of the People Leadership Team, with direct responsibility for the People Partner function, worked closely with fellow PLT heads-of including Learning & Development, Talent Management, Talent Acquisition, People Operations and DEI to execute an aligned people and culture team strategy
Expanded and transformed the administrative support program, managed a team of three Executive Assistants
Shopify | NYC + Canada | Remote
November 2018 - September 2020
Joined Shopify following their acquisition of Tictail. Owned the merger transition, working with internal and external partners. Then moved into a strategic HRBP Lead role, supporting various teams. Upon my return from parental leave, I was reallocated to a recruiting role to fulfill the immediate staffing needs of the business during the pandemic. Left Shopify to pursue a leadership role in people strategy and partnership. Took a brief break between opportunities to care for my young child.
Senior Talent Acquisition Partner | March 2020 - September 2020
Senior Recruiter for Customer Success Agents, Merchant Success Managers and Senior Data Scientist roles
Managed a full-cycle talent pipeline, overseeing every step of the candidate experience
Set strategic quarterly hiring goals and expectations with hiring managers, revising as the needs of the business changed
Talent Business Partner Lead | November 2018 - March 2020
Owned the complete transition and integration following Shopify's acquisition of Tictail, including the shutdown of all office operations in New York and Stockholm and one retail store in NYC, worked in close partnership with internal and external financial, legal and consulting agencies to remain compliant and expeditious as the merger progressed over several months
Provided 360° HR support to senior leaders in constantly growing and evolving business groups, building out talent management, providing guidance in performance consulting and employee relations
Dot connector for business leads, acting as the ‘front door’ to the highly matrixed global talent team, promoting consistent and clear two-way communication and fearless feedback loops, ensuring successful program execution and using employee data learnings to inform future work
Reallocated to a recruiting role to fulfill the urgent staffing needs of the business during the pandemic, managed a full-cycle talent pipeline, overseeing every step of the candidate experience, setting strategic hiring goals and expectations with senior level hiring managers
Tictail | NYC + Stockholm | Hybrid
April 2015 - November 2018
Established a global HR framework, standardizing processes for 80+ employees in New York and Stockholm. Progressed from Executive Assistant to Head of Global People Operations in less than four years, showcasing rapid growth. Independently developed an effective people and culture strategy. Oversaw the smooth integration of Tictail into Shopify during the acquisition. Departed Tictail to join the team at Shopify.
Head of Global People Operations | July 2018 - November 2018
Senior Manager of Global People Operations | January 2018 - July 2018
People + Office Experience Manager | February 2017 - December 2017
EA to CEO/Founder + HR Manager | April 2015 - February 2017
Past Experience 2005 - 2015
10+ years of experience as an Executive Assistant to senior leaders and C-Level Executives in a variety of areas within entertainment, media and public relations.
New York, NY
5W Public Relations: EA to the CEO/Founder
Sony Music Entertainment: EA to the VP, Artist Relations & Brand Integration
Universal Music Group: EA to the CEO, COO and CMO at Compound Entertainment
Grey Group: EA to the Global Chief Marketing Officer
Seattle, WA
Entercom Radio: Assistant to the Director of National Sales and Marketing
CBS Radio: Assistant to the Program Director of Radio Promotion
Education
Washington State University | Pullman, Washington
BA in Broadcasting Communication
2002-2005
Activities and societies: Washington State Association of Broadcasters, Association of Women in Broadcasting, KUGR FM Radio DJ, KZUU FM Radio DJ, Cable 8 News Broadcaster, Cast Member in Student Theatre Productions. Go Cougs!
Shoreline Community College | Seattle, Washington
AA Transfer Degree
2000-2002
Activities and societies: Student Government Senator, Founder and Program Director of the Shoreline Ambassador Program
Awards Received: Phi Theta Kappa Honors Society
Edmonds-Woodway High School | Edmonds, Washington
High School Diploma
1996-2000
Activities and societies: Student Government, Homecoming Co-Chair
Awards Received: Principal's Hall of Fame, Senior School Spirit Award
Technical Skills
Slack
Teams
Google Workspace
MS Office
ChatOpen
ADP
Workday
Gusto
Justworks
Trinity
Greenhouse
Lever
Jobvite
CultureAmp
Lattice
Totara
Zipline
Bravely
Squarespace
Canva
Shopify